1
It handles the conversation
Route the calls and messages you want BookedOnMute to handle, so customers get a useful response even when your team is busy.
The AI front office for busy service businesses
Stop losing leads
just because you
couldn't answer.
BookedOnMute is an AI front office for service businesses. It handles calls and texts, captures customer details, books approved next steps, keeps the conversation organized, and hands off anything that needs a person.
Instead of juggling separate tools for calls, texts, scheduling, and follow-up, BookedOnMute connects the routine front-office work in one place.
Calls, texts, and follow-upScheduling and customer historyHuman handoff when needed
Call being handled
24/7coverage for the
calls you choose
calls you choose
How the front office works
Simple for the caller. Useful for your team.
2
It follows your business rules
It asks the questions you approve, checks the tools you connect, and only offers services or times that fit your setup.
3
It keeps the next step organized
Customers can get confirmations, booking details, or follow-up while your team keeps the customer info and next step in one place.
The phone usually rings at the worst possible time.
BookedOnMute gives that caller somewhere useful to go.
One connected front officeKeep customer work moving
Keep customer work moving
without juggling five tools.
- Handles calls and texts in one workflow
- Captures customer details and what they need
- Checks supported calendars before booking
- Keeps customer history and next steps organized
- Sends confirmations, follow-ups, and internal summaries
- Hands off anything that needs a real person
24/7
When configured
Start with the front-office work that slows your team down most. We connect the workflow, tools, and limits before anything goes live.
Company & team
Building the AI front office for service businesses.
BookedOnMute helps service businesses handle the customer work that gets missed when the team is already busy. We are building one AI front-office platform that can manage conversations, collect the right information, schedule next steps, keep customer context organized, and connect routine follow-up across the tools a business already uses.
Busy businesses where every missed conversation can cost revenue.
Our target customers are small and mid-sized service businesses that depend on calls, messages, appointments, and follow-up but cannot always justify adding another full-time front-desk employee.
That includes automotive services, home-service companies and trades, fitness and wellness businesses, healthcare offices, and other appointment-based businesses.
Current development stageWorking product · early pilots
Voice is the main product today. The platform is bigger than the phone.
BookedOnMute already has working AI voice workflows and recorded demos for real service-business use cases. We are now hardening the platform for pilot deployments while expanding it into a connected front office across voice, SMS, customer history, payments, follow-up, and business integrations.
What works today
- AI voice agents for inbound and after-hours calls
- Customer intake, qualification, and business-specific workflows
- Appointment booking with approved scheduling rules
- Live transcripts, call outcomes, and human handoff
What we are expanding
- SMS and cross-channel customer conversations
- Persistent customer history and context
- Payments, follow-ups, and workflow automation
- CRM, scheduling, and business-system integrations
Team
The people building BookedOnMute.
The team is small and hands-on. Product decisions, customer research, outreach, demos, and platform development are all being done directly by the people below.
AG
Ashish Giri
Founder · Product, Engineering & Operations
Ashish leads BookedOnMute’s product direction, software development, AI and voice systems, cloud infrastructure, and day-to-day operations. His hands-on experience includes building web products, client-facing software, demos, and workflow integrations.
LinkedIn profile →SS
Samir Sunuwar
Marketing & Market Research
Samir focuses on industry research, customer needs, positioning, competitor research, outreach strategy, and the market feedback that helps shape how BookedOnMute is presented and sold.
M
Mandip
Sales & Outreach
Mandip supports prospecting, sales outreach, customer acquisition, and early conversations with businesses so the team can learn where the product creates the most value.
Full call example
See the call from hello to booked.
This recording shows a sample workflow, including the greeting, lead questions, calendar check, and appointment booking.
Want to hear how it would sound for your business?
Listen before you choose
Pick a voice that fits the business.
Play a few samples and listen for pace, tone, and clarity. We can adjust the script around the way your business normally talks.
More voices are available
This is only a small sample.Rudra
FeaturedSteady, confident, and easy to follow
OverallStyle suggestion
0:000:00
Oxley
PersuasiveQuick, direct, and more sales-focused
SalesStyle suggestion
0:000:00
Jackson
ApproachableFriendly without sounding overly scripted
Friendly CallsStyle suggestion
0:000:00
Mikey
ReliableCalm, clear, and good for everyday calls
ProfessionalStyle suggestion
0:000:00
Stephanie
Warm styleWarm with a little more energy
Customer ServiceStyle suggestion
0:000:00
Pepper
EnergeticFast, upbeat, and straight to the point
Fast-Paced CallsStyle suggestion
0:000:00
Jessica
CompassionatePatient and reassuring for slower conversations
EmpathyStyle suggestion
0:000:00
Cecily
ProfessionalFormal, measured, and suited to professional calls
Formal BusinessesStyle suggestion
0:000:00
Andray
RelaxedRelaxed and casual
Casual StyleStyle suggestion
0:000:00
Olivia
GentleSoft-spoken with a slower pace
Calming ToneStyle suggestion
0:000:00
These are AI-generated samples. Final voice options depend on the provider and the setup you choose.
Made for hands-on businessesYou do the work.
You do the work.
The phone still gets answered.
The best fit is a business that depends on calls but cannot always stop mid-job to pick up.
Auto Detailers
Mechanics
Landscapers
Contractors
Plumbers
HVAC
Electricians
Roofers
Run a different kind of service business?
Built around the call type
Browse all industries →The questions change when the business changes.
A plumber should not get the same intake as an auto detailer or moving company. See how BookedOnMute structures the first conversation by industry.
Industry workflow
Answer plumbing calls while your hands are on the job
BookedOnMute helps plumbing companies answer missed and after-hours calls, collect job details, follow urgency rules, and book approved next steps.
Explore →Industry workflowKeep HVAC calls moving during the rush
AI receptionist for HVAC companies that need 24/7 call intake, service-area checks, approved scheduling, and clear escalation rules.
Explore →Industry workflowBook detailing leads while you are working on the car
BookedOnMute helps auto detailers answer calls, identify vehicle and service needs, follow mobile/shop rules, and book approved appointments.
Explore →Industry workflowAnswer repair calls without pulling a technician off the bay
AI receptionist for auto repair shops that need lead intake, vehicle details, appointment requests, and human handoff for technical questions.
Explore →Industry workflowCapture electrical leads while the crew stays focused
BookedOnMute helps electricians answer calls, capture job and property details, apply service-area rules, and escalate safety-sensitive situations.
Explore →Industry workflowKeep new lawn and landscaping leads from waiting on voicemail
AI receptionist for landscapers and lawn-care companies that need lead intake, service-area checks, estimate routing, and appointment scheduling.
Explore →Buyer resources
Browse resources →Figure out whether call automation is actually worth it first.
Compare options, calculate missed-call impact with your own numbers, and learn what a safe production receptionist should and should not do.
Practical guide
How much is a missed call actually costing your service business?
A simple method to estimate missed-call impact using your own call volume, lead rate, booking rate, close rate, and average job value.
Explore →Practical guideAI receptionist vs answering service: compare the workflow, not just the price
A practical comparison of AI receptionists and live answering services across availability, judgment, booking, consistency, integrations, and risk.
Explore →Practical guideHow to handle after-hours calls without staffing a full night shift
Compare voicemail, on-call rotation, live answering, AI reception, and hybrid after-hours coverage for small service businesses.
Explore →Practical guideHow to choose an AI receptionist without buying the demo instead of the product
A buyer checklist for AI receptionists covering call quality, integrations, failure handling, security, compliance, pricing, testing, and human handoff.
Explore →For agencies and consultants
Your marketing should not end at a ringing phone.
If you build websites, run ads, manage SEO, implement CRMs, or advise service businesses, BookedOnMute can cover the call workflow while you keep doing the work you already own.
Before you book a demo
A few straight answers
Yes. We recommend a quick, plain disclosure at the start of the call. It can still sound natural without pretending to be a person.
It can when your calendar and booking rules are supported. The assistant checks approved availability and only offers the appointment types you allow.
It can send a secure payment link through an approved provider. The caller should not read full card details to the assistant.
Quite a bit. We can adjust the questions, business information, transfer rules, booking flow, voice, and connected tools. The limits are confirmed before launch.
That depends on the workflow and integrations. A basic missed-call setup is simpler than a multi-location system with custom booking rules. We give you a realistic timeline after reviewing the details.
Maybe, but we verify first. Compatibility depends on the provider, your account level, available API access, and what you need the integration to do.
Have a question that is specific to your setup? Email us
Why we built itFront-office work should not
Front-office work should not
slow the whole business down.
BookedOnMute started with a simple problem: small business owners are often doing the work, answering customers, scheduling jobs, and following up at the same time. Important customer work gets scattered across calls, texts, calendars, and notes.
We are building one AI front office that connects those routine tasks. It handles the repeatable work, keeps the customer history together, and leaves judgment-heavy or sensitive situations to a person.
Early business pilot
Help shape the workflow
We are taking on a small number of pilot businesses at a reduced rate. In return, we ask for honest feedback while we test and improve the setup around real calls.
Pilot spots are limited while we configure and test each business workflow carefully.
Behind the build
@bookedonmuteSee what we are testing.
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Real demo calls
Hear the greeting, questions, booking flow, and handoff instead of only seeing a polished clip.
02
What we are building
Follow new integrations, call tests, fixes, and the parts of the setup that are still being improved.
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Tips for missed calls
Simple ways service businesses can tighten up lead response without adding more phone work.
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Voice tests
Compare different voices, pacing, and conversation styles before choosing what fits your business.