SMS Terms and Conditions
These SMS Terms govern conversational and transactional text messages sent by or for BookedOnMute LLC.
Effective date: August 13, 2026
1. Program and consent
BookedOnMute LLC sends text messages under this program only after you provide a mobile number and give separate SMS consent through one of two documented methods: an optional unchecked SMS checkbox on the BookedOnMute LLC website, or a clear verbal yes during an inbound BookedOnMute LLC demo or service call after the SMS disclosure is read. SMS consent is optional and is not a condition of purchasing any product or service.
This program is for BookedOnMute LLC's own non-marketing customer-care and transactional communications. It is not a shared campaign for customer businesses, client brands, affiliates, or other third parties.
The program supports requested demo follow-ups, appointment confirmations and scheduling updates, requested secure payment-link delivery, customer support, and other directly requested service-related updates from BookedOnMute LLC.
2. Message types
- Responses to a demo or information request
- Appointment confirmations, reminders, changes, and cancellations
- Secure payment links requested during a call or service conversation
- Customer support replies and service-status updates
- Other non-marketing conversational or transactional BookedOnMute LLC messages directly connected to your request
3. Frequency and charges
Message frequency varies based on your requests, appointments, and activity. Message and data rates may apply under your wireless plan. BookedOnMute LLC does not charge a separate fee for receiving its messages, but your carrier may.
4. Opt out and help
Reply STOP to any BookedOnMute LLC text to opt out. We may send one final message confirming the opt-out. After opting out, you will not receive additional texts from this messaging program unless you later provide new consent through one of the opt-in methods described in Section 1.
Reply HELP for help, email support@bookedonmute.com, or call (717) 382-8760. For emergencies, call 911. Text messaging is not an emergency service.
5. Mobile information privacy
BookedOnMute LLC does not sell mobile phone numbers or SMS consent records. Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties, except service providers that help deliver or support the messages and are permitted to use the information only for that work.
6. Delivery and wireless carriers
Message delivery depends on wireless networks and third-party providers and is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages. Supported carriers and message availability may change.
7. Eligibility and changes
You must be at least 18 or have authority from the mobile account holder to enroll a number. You are responsible for keeping the number accurate and notifying us if it is reassigned.
We may update or discontinue the messaging program or these SMS Terms. The effective date above identifies the current version. Continued participation after an update means the revised terms apply.
8. Contact
Questions about the messaging program can be sent to support@bookedonmute.com or handled by calling (717) 382-8760.